 | Are Your Lights On?: How to Figure Out What the Problem Really Is author: Donald C. Gause; Gerald M. Weinberg asin: 0932633161 binding: Paperback list price: $13.95 USD amazon price: $12.55 USD |
A great book on problem solving. People that have seen me speak about how visually expressive and visually explicit models are compared to how ambiguous and vague the written word can be, will recognize the "Mary had a little lamb" example from this book. Anything written by Weinberg is worth reading.
